SHIPPING POLICY

Orders received before 12PM ET ship same business day. If the order is placed after the cut-off time, it will be processed the following business day. We ship to all 50 US States, Puerto Rico, Guam, Virgin Islands, PO Boxes, APO/FPO/DPO.

 

Standard Shipping on orders $75 or more is Free*. No promotion code needed. Orders shipping to Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, PO Boxes and APO/FPO/DPO receive Free Standard Shipping** on orders of $100 or more. No promotion code needed. 

 

Shipping Costs & Delivery Times**

  • Standard Shipping 3 - 5 business days: $10.95
  • Express 2-Day Shipping: $15.95
  • Overnight Shipping: $36.95

 

Carrier services ship and deliver on business days, Monday–Friday.

  

Business Days & Holidays

All orders process and ship Monday - Friday, excluding federal holidays within the United States. Packages do not ship from our distribution centers on weekends or the following US holidays:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Veteran's Day
  • Thanksgiving
  • Christmas

 

Tracking Orders

When your order has shipped, you will receive a shipment confirmation email. The email will contain shipment details, your tracking number, and a link to your tracking details. To track the order, click on the 'Track Package' button located near the bottom of the email.

 

Click here to track and manage your orders. You can also view your order status and tracking information within your 'Order History' by signing into your account on OAMskin.com. 

 

Once the product leaves our warehouse, we ask that you please contact the shipping provider for updates regarding shipping and delivery, as they will have the most up-to-date information. 

 

Please Note The Following

  • Free standard shipping applied when your cart subtotal reaches minimum required threshold after order discounts are applied
  • Shipping and delivery times do not include process and handling times
  • Carrier services ship and deliver on business days, OAM can't guarantee weekend deliveries
  • A business day is Monday through Friday, excluding US holidays
  • Please allow up to 48 hours for tracking information to update once you receive your tracking number
  • Original shipping and handling fees are not eligible for refund
  • Shipping, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments
  • Once the product leaves our warehouse, we ask that you please contact the shipping provider for updates regarding shipping and delivery, as they will have the most up to date information. 
  • OAM is not responsible for stolen packages, and are not liable to refund or replace the order
  • We can't re-ship orders that carriers return to us as undeliverable. If you still want to receive the items that were undeliverable, place a new order on our website with corrected delivery information.

 

*Free standard shipping on orders $75 or more (excluding taxes) is only available for addresses within the contiguous US. Free shipping applied when your cart subtotal reaches $75, after order discounts are applied. 

**For shipments to Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, PO Boxes, APO/FPO/DPO, please allow an additional 5 - 7 business days for delivery, although remote areas can take a bit longer. We regret that we are unable to offer free or expedited shipping to these locations.  Free shipping applied when your cart subtotal reaches $100, after order discounts are applied.